Account & privacy

Delete your account and data

Moves. Sport & Community

How to delete your account

In the app (recommended)

1. Open the app → “Profile” tab.
2. Select “Delete account”.
3. Confirm the deletion.

Without app access

Send an email from your account’s address to support@puremoves.de with the subject “Delete account”.

How deletion works

As soon as you request deletion, your account is immediately deactivated and scheduled for deletion for 30 days. Within these 30 days you can cancel the deletion and reactivate your account. After this period ends, your account and personal data are permanently deleted.

What data is deleted

Your personal data is permanently removed or irreversibly anonymised:

• Display name, name addition, bio and profile picture
• Email address and sign-in / authentication data

What data is kept (anonymised)

For data integrity we retain de-identified records that no longer relate to you after deletion:

• Your participation history in Moves and Move Points awarded/received. The personal link is removed; entries only count anonymously toward regional statistics.

Retention period

Personal data is permanently deleted after the 30-day cancellation window. Anonymised records with no personal reference are retained.